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STEP 1 - Pre-Inspection
Every great carpet cleaning experience starts with a proper pre-inspection. Our service technician will inspect your particular areas of concern as well as noting carpet construction and soiling conditions. He will also advise you of any possible permanent staining.
STEP 2 - Commercial prevacuum
Based on the cleaning package you choose.
Dry soil is removed by a thorough vacuuming. Removing dry soil is one of the most important steps in cleaning.
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STEP 3 - Furniture Moving
Based on the cleaning package you choose.
Items such as fish tank, waterbeds, china cabinets, entertainment centers, computers pianos, or delicate and fragile furniture are considered exceptions.
Furniture will be protected with disposable blocks and tabs.
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STEP 4 - Pre-spray & Pre-spot
Traffic areas and spots are pretreated for more effective soil and spot removal.
STEP 5 - Pre-Groom
Based on the carpet cleaning package you choose.
The carpet will be pre-groomed with a carpet groomer or rotary cleaning machine (depending on soil level) to further loosen traffic area soil.
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STEP 6 - Extract & Rinse
Once the soil has been loosened, our hot water extraction process will thoroughly flush the carpet pile. Pressure and heat are regulated so that carpet is not over-wet.
STEP 7 - Neutralize
Every carpet that we clean is pH balanced so that there is no sticky residue left behind. This treatment is used as a rinse or applied after the rinse depending on soiling condition.
STEP 8 - Post-spot Treatment
If any spots are not removed during the cleaning process, specialty spotting techniques are employed. Note: Permanent stains identified by our service technician may not be removed.
STEP 9 - Dry Bonnet (optional)
Some carpets benefit from a dry bonnet process. Ask your technician whether he advises this process or not. Dry bonnet assists in faster drying and prevents wicking on some carpets.
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STEP 10 - Speed Dry-Carpet Cleaning with new one hour drying time possible
To give you the best cleaning ever, we now have a new rotary "DriMaster" power tool that leaves your carpet 6 times drier than the same carpet cleaning with a scrub wand. Your carpet will be cleaned and dried within 1-3 hours.
Also, the new F6 "whole room dryer" we use is the most versatile air mover. Its 6-bladed downdraft drying will dry an entire room in as little as 15 minutes.
STEP 11 - Post Grooming (optional)
The carpet pile is set in one direction for faster drying and visual appeal.
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STEP 12 - Post Inspection
Please walk through your home or business to inspect our work. Let us know that you are pleased by signing our service receipt.
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The Tu's Group Inc.
45910 Transamerica Plaza Unit 107
Sterling, VA 20166
703-481-1261
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Don't call any carpet cleaning company until you read these important articles!
* Beware of the bait and
switch carpet cleaner
* How to avoid four
carpet cleaning rip-offs
* Certified carpet cleaner:
does it mean anything
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