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The Tu's Group, Inc.
2011

Services > Carpet Cleaning

Carpet Cleaning

Clean carpets are visually pleasing, longer-lasting, and healthier.

The Tu's Group, Inc. has been providing residential and commercial carpet cleaning services for over 25 years.

We remove stains, dirt, grit, sand, and allergens (dust mites). We clean carpets with plush and berber pile and variety of pile fiber: Nylon, Olefin (Polypropylene), Polyester, Wool, Sisal, Seagrass, Grass, Haitian Cotton, Silk, Rayon, and Chintz.

We are certified by the leading organizations in the industry.

We provide thorough cleaning. We are experienced in four carpet cleaning methods approved by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC):

  • Hot water extraction (we use a truck mounted machine)
  • Absorbent pad (also known as bonnet cleaning) (we use a circular buffer)
  • Dry compound (or dry powder) (we use a commercial vacuum with a HEPA filter)
  • Shampoo or Dry foam (we use a motor circular brush)

Depending on the condition of your carpet, our technicians will determine the most appropriate cleaning method (or a combination of them) during a FREE consultation.

We offer a 12-step cleaning program that provides maximum soil removal and maximum spot removal without over-wetting the carpet or leaving a sticky residue behind. We provide fast drying of your carpet.

We clean carpet edges and protect your furniture during carpet cleaning.

We use baby-safe "green" chemicals approved by the Carpet and Rug Institute.

We offer carpet cleaning packages that include carpet protector application and long-term carpet maintenance.

We offer a 100% money-back guarantee that your carpet will receive the most thorough cleaning.

We aim to give your family the best carpet cleaning experience possible.

Services > Carpet Cleaning > Choose a Package

Choose a Carpet Cleaning Package

We have 3 carpet cleaning packages:

  • Budget package - basic, but thorough cleaning,
  • Value package - the best value for your money,
  • Premium package - the healthiest way to care for your living environment and preserve your carpet

Carpet cleaning methods that we will use depend on the condition of your carpet and will be determined and explained to you during a FREE estimate. To see additional information about each step in the table below click on the corresponding row.

Budget
Value
Premium
Pre-Inspection
Furniture Moving
Vacuuming
Spraying and Pre-Spotting
Pre-Grooming (Optional)
Hot Water Extraction and Rinse
Edge Cleaning
Neutralization
Post-Spotting
Dry Bonnet Cleaning (Optional)
Speed Drying
Post-Grooming (Optional)
Protector Application

Unprotected carpets stain permanently, soil quickly, wear prematurely, and void your warranty

Deodorizer Application (Optional)
Post-Inspection
FREE Newsletter Subscription

We will send you our newsletter every other month. To see past issues of our newsletter click here

FREE Special Spotter
FREE Special Spotter Unlimited Refill
FREE Shoe Covers

Shoe covers are given for carpet protection while drying

FREE 1 Spot Cleaning

We will clean one spot for FREE if you cleaned the spot with our special spotter and the spot was not removed.

Offer valid once within a year of our carpet cleaning. Offer valid exclusively in cities of Sterling, Ashburn, Herndon, Reston, Vienna, McLean, and Great Falls. In other cities offer is available with a gasoline surcharge.

FREE 3 Spot Cleanings

We will clean one spot for FREE if you cleaned the spot with our special spotter and the spot was not removed.

Offer valid three times within a year of our carpet cleaning. Offer valid exclusively in cities of Sterling, Ashburn, Herndon, Reston, Vienna, McLean, and Great Falls. In other cities offer is available with a gasoline surcharge.

Services > Carpet Cleaning > Photos

Carpet Cleaning Photos


Step 1. Pre-Inspection

Step 2. Commercial Pre-Vacuuming

Step 3. Furniture Moving

Step 4. Pre-Spraying and Pre-Spotting

Step 4. Pre-Spraying and Pre-Spotting

Step 6. Extraction and Rinse

Step 8. Post-Spotting

Step 9. Dry Bonnet Cleaning

Step 10. Speed Dry Carpet Cleaning with DriMaster

Step 10. Speed Drying with Air Mover

Step 11. Post-Grooming

All photos...

Services > Carpet Cleaning > Certification

Certification

Your home deserves the best care it can get, and you can rest assured that it will with The Tu's Group Inc. Our specialists are carefully trained and certified by the best organizations in the industry. The following are certifications obtained by The Tu's Group, Inc. owner and president, Peter Tu.

  • IICRC (Institute of Inspection, Cleaning, and Restoration Certification)
    • Carpet Cleaning
  • Unsmoke System and Procedures
    • Odor Removal, Decontamination, and Disinfection
  • Host School
    • Modern Carpet Maintenance
  • DuPont Masterseries Carpet Care System

All certifications...

Services > Carpet Cleaning > Client Testimonials

Client Testimonials

    "It’s been about a week since you cleaned our family room carpet, and I want you to know that we’re very happy with it! … We are complete satisfied. I especially appreciate the extra time that you took to explain the process to me as well as the fact that you didn’t mind coming to clean only one room!
I’ve mentioned you and the great work that you did to a number of friends and neighbors…a couple even came to "walk on it" with bare feet… I hole that when they need their carpets cleaned that they will call you. Again. Thank you for the great job!"
~Lynn K Falk, Clifton, VA
    "Called Tu's group after receiving a flyer. Very responsive, came and did an estimate the next day. Owner (Peter) and his wife (Ruby) came in person and did a thorough walk-thru in order to do the estimate. Afterwards explained in great detail about their different service levels, warranties. Had carpet samples in car and the different qualities and pros/cons were explained also in great detail. Agreed on price (seemed reasonable but have nothing to compare to) and date. On the appointed day they came at the agreed time and spent the whole day on the job, more than I had expected. This was not just some cheap carpet cleaner they had rented at the local giant, the machines were sophisticated and they brought dryers etc. Carpets looked great after the job, a couple of tough spots were untreatable but to Tu's defense, they tried about 10 different things on the spots, but they got rid of 95% of the spots. After the job was done, Peter explained what to do next and gave good tips on carpet maintenance. The carpet install was a couple of days later and the service was again prompt and impeccable. Very nice job, would definitely use the Tu's group again."
~Thomas Smitt, Vienna, VA
    "We have used The Tu's Group in the past and have always been pleased.. This time we had just purchased a fixer upper. We contacted The Tu's Group to clean the carpet. The best we hoped for was to get the smoke and dog dander out. We did not think dirt stains that bad could come out... nor the marker/paint, we just wanted "clean dirt". We also needed the carpet stretched as the lumps were big enough to trip people. Our best hope was to just get it clean enough to live with until we could build up the money to replace it. It took 2 days, but when The Tu's Group was done, the carpet looked great! The dirt marks I was sure would never come out were gone. The marker/paint was gone. It was almost like new! Mr. Tu was concerned about spots I could barely see! We were so thankful to The Tu's Group. We no longer feel the carpet is near the top of the list of thing that need to be replaced. One of the kids said, "I didn't know the basement carpet was green! I thought it was brown.""
~Nadyne Deary, Bristow, VA
    "The Tu's Group is great. They are honest and do a great, thorough job. We have had them replace carpets, clean carpets, and refinish hardwood floors. They are always reasonably priced (actually cheap) and Peter is always honest and hard working. We ask his advice whether to clean or replace carpets and he will give us the honest answer rather than the more expensive one. We have referred them to many of our friends and they have used them multiple times and referred them to their friends. Highly recommend them!!!!"
~Ian and Ethel Chun, Reston, VA
    "We know Ruby and Peter Tu and have used their services many times. Peter is the consummate professional; he treats carpet cleaning like a science and is the most knowledgeable cleaner I have ever met. You will be thrilled with their services. We have a large home in Oak Hill and have never been disappointed with their work, quite the contrary. Peter has come through for us on many occasions, cleaning before (or after!) parties and advising us on new carpeting purchases. Choose Tu's with confidence!!"
~Tami
    "Married people always seem to strive for opportunities to "look good" in front of our in-laws, and I guess I'm no different! My mother-in-law lives in a rental apartment in Crystal City and was complaining about how dirty her carpets were looking. Having recently met Ruby through a cross-chapter meeting here, I was glad to refer the Tu's Group. My mother-in-law was impressed first with the thoroughness of their visit and estimate, and then again when they more than delivered on that estimate. She was delighted with the whole affair, and I was lookin' good! Many thanks, Ruby!"
~Ann Potocnak
    "Peter Tu is very professional. My carpets now look brand new & they are 16 years old!"
~Dr. Joan Gotthardt, Herndon, VA
    "I was extremely pleased with the work completed by the Tu's Group. Two years ago, they cleaned my living room furniture that was badly stained by a dog. When they were finished, the furniture looked brand new. Just recently they cleaned my carpets and did a wonderful job. Mr. Tu was able to remove black shoe polish stains that were at least 4 years on the carpet. The Tu's Group is highly professional and their work is extremely high quality."
~Andrea Tassan, Herndon, VA
    "We used Peter Tu at a rental property (for water damage restoration) and we were so impressed we had him get our new home ready for us. We felt so comfortable we even gave him a key and he did the work (air duct cleaning and carpet cleaning) while we had a peaceful, restful vacation."
~Katy Slater, Reston, VA
    "The Tu's Group was really efficient in coming to my house for carpet cleaning. They were very thorough in taking care of all the details. The cleaning specialists were all very friendly and attentive."
~Elaine Lin, Admissions Consultant, Herndon, VA



    "I'm extremely pleased with the quality of the carpet care you've taken for us. It's beyond anything I've ever seen anywhere. The quality of your care from protecting the furniture to how your hoses are laid in the property, to coming back and asking us to check if there is anything that you missed, being able to take a lot of dark line around the carpet, I've not seen this approach before, it is by far the best carpet cleaning experience I've ever seen."
~Stan Kaszuba, Herndon, VA
    "Dear Sirs, I want to take the opportunity to thank you for your superior service. I had the opportunity to use the services of the Tu's Group this month. The two employees that came out to my home were professional, courteous and very efficient. They were careful not to track dirt into my home; they cleaned up after themselves and replaced any furniture that needed moving. They were hard diligent workers. They took the time to explain the process of what they were doing and the results. I found them to be honest and fairly priced. I would not hesitate to recommend them to my family and friends. Thank you for your wonderful customer service. "
~Mrs. Hundertmark, VA

~Stan Kaszuba, Herndon, VA

~James Barrett, Reston, VA

~Weber Thomas, Herndon, VA

~Gregg Caldwell, Chantilly, VA

~Sonji Vaughan, Reston, Virginia

All testimonials... To top

Services > Carpet Cleaning > Our Service Areas

Our Service Areas

The Tu's Group, Inc. provides carpet cleaning services in the following areas: Northern Virginia, Loudoun County VA, Prince William County VA, Fairfax County VA, Arlington County VA, Sterling VA, Ashburn VA, Vienna VA, Great Falls VA, McClean VA, Reston VA, Herndon VA, Fairfax VA.