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Home > Client Testimonials
Client Testimonials
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The Tu's Group was really efficient in coming to my house for carpet cleaning. They were very throrough in taking care of all the details. The cleaning specialists were all very friendly and attentive. ~Elaine Lin, Admissions Consultant, Herndon, VA
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I was very satisfied with the outcome and overall carpet installation process; Mr. Tu was on time and kind, and gave detailed information on making a good choice for the kind of carpet that fit my home. Ultimately, the quality of the carpet and service was outstanding.
~Yeong Tsuey Uang, Mother of 3, Herndon, VA
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The carpet installation was done very well, especially the stairs which were installed in a particularly meticulous manner. I showed several of my friends the end results and they each gave the job the highest praise.
~Mary Womack, Seven Corners, VA
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I have used The Tu's Group for not only Carpet Installation but also for Carpet Repair and Carpet Cleaning.
Carpet Installation:
I am an Interior Decorator for Decor & You and use the Tu's Group exclusively for installing both wall-to-wall carpeting and laying area rugs in my client's homes. Peter Tu is very professional and provides accurate measurements on the amount of carpet that is necessary for carpeting a room. His carpet installers are excellent in all aspects from moving the furniture to laying the carpet. My clients and I have all been very happy with their work. When laying an area rug, Peter Tu is very meticulous in cutting the padding and ensuring that the padding is laid precisely underneath the area rug where he wants it. I believe his tolerance is less than 1/8 of an inch. For example the area rug must be 2 inches from each edge of the area rug.
Carpet Cleaning/Carpet Repair:
Again, Peter did an amazing job in both my home and the home of clients. My family room carpet was buckling in several areas because the first installer didn't stretch it tightly enough. Peter came and restretched the carpet getting rid of the excess carpet. He then did a great job cleaning a non-child-friendly carpet in my family room. He has also cleaned the carpeting in several of my client's homes and they have always been very pleased.
~Janet Aurora, Decor & You Interior Designer, Vienna, VA
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Dear Peter,
Many thanks for helping us to resolve our basement flooding problem, especially since you rushed to our home at midnight to help us put in specialty fans to dry the floor. Your kind heart and eagerness is so rare. Thanks again for all your help.
~Yu's, Ashburn, VA
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We used Peter Tu at a rental property (for water damage restoration) and we were so impressed we had him get our new home ready for us. We felt so comfortable we even gave him a key and he did the work (air duct cleaning and carpet cleaning) while we had a peaceful, restful vacation.
~Katy Slater, Reston, VA
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Hello, Peter:
I am writing to express our appreciation for the exceptional services you offered, which have turned our new residence into a cleaner and more comfortable place.
No matter what the job was---carpet cleaning, or airduct cleaning or new carpet installation, you did it very professionally.
What also impressed us is that you were willing to spend time educating us in carpet selection and proper maintenance, which greatly helped us make the right decision and ensures that we will enjoy our new carpet well into the future.
Peter, you are the best!
Cordially,
Bingjun and Jie Dai
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Dear Sirs,
I want to take the opportunity to thank you for your superior service. I had the opportunity to use the services of the Tu's Group this month. The two employees that came out to my home were professional, courteous and very efficient. They were careful not to track dirt into my home; they cleaned up after themselves and replaced any furniture that needed moving. They were hard diligent workers. They took the time to explain the process of what they were doing and the results. I found them to be honest and fairly priced. I would not hesitate to recommend them to my family and friends. Thank you for your wonderful customer service.
Sincerely,
Mrs. Hundertmark
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The Tu's Group Inc.
2612 Paddock Gate Ct.
Herndon, VA 20171
(703) 481 - 6070
Site Design by Joanne Tu and Esther Lin |
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