STEP 1: Cover spill with WHITE napkins or paper towels. Do not use colored paper! It might transfer onto the carpet. Be sure to use a THICK stack to absorb as much of the spot as possible.

 

STEP 2: Blot by stepping on stack of towels.

 

Repeat this process until no transfer takes place. DO NOT RUB!

 

STEP 3: Apply spotting agent. Warning: Do not use spot removers that you get at the grocery store! They leave a sticky residue behind and may discolor your carpet. Get a Spotter FREE from The Tu’s Group Inc. Ask us how.

 

Pet Spots: Only use pet spotter on pet spots. Urine turns “alkaline” from being exposed to oxygen. Pet Spotter is designed to neutralize urine salts. *Get your carpet cleaned as soon after a pet spot as possible. Even when you do a great job cleaning the spot, urine salts can still be left behind which will discolor your textile and collect odor-causing bacteria.

 

Warning: DO NOT use over the counter spotters for urine.

They are not designed to neutralize the urine salts.

 

STEP 4: REPEAT Steps 1 and 2. If the spot does not come out, DO NOT attempt any further action, as you may set the spot and/or damage your carpet.

 

Instead, call us immediately at (703) 481 - 6070.

 

If it is after hours, keep it moist until morning by misting a little more solution or water. Leave a voice mail message and we will contact you immediately the next business day.